Company [NTS] declared about the starting since July of this year of additional service - �service to the house� for the owners of its [smartfonov], within the framework the service servicing of devices [NTS].
Now in the case of a breakdown in the communicator to its owner to not necessarily independently take away and to take away telephone from the service center. After using service �service to the house�, it can order the call of the messenger, who organizes the delivery of defective device to the service center and its recovery to owner. The service within the framework of after-sales service (12 months to all devices HTC, officially imported into Russia) is achieved free of charge.
To leave claim for service is possible in the service of support HTC according to number 8-800-200-48-20. The service of support works 9:00 to 20:00 Moscow time in the everyday days and 9:00 to 13:00 on Saturdays, bell free from all telephones both from the mobile and from the urban. After the supply of claim with the user during the 2nd days the local department of the EMS- mail of Russia for the agreement of time and place of delivery is connected.
The periods of delivery depend on region and amount on the average to 3 days to one side on, for the distant regions of Russia the periods can increase to 7 days to one side in accordance with assignment conditions for services by the EMS- mail of Russia. With the further information and the rules of the assignment of service it is possible to become acquainted on the site of producer or after ringing into the service of support [NTS].
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