Saturday, January 9, 2010

AT&T Investment Delivers Improved Wireless Network Experience in Midlanda

Network Investments to Date Providing Area Customers with Enhanced Voice Calling Experience.

AT&T* released Midland network investment and expansion details that have contributed to customers benefiting from the nation�s fastest 3G network and an unsurpassed low local dropped call rate � one of the most common measures of wireless performance � according to drive test data collected by third-party independent wireless engineering firm Global Wireless Solutions (GWS).

�AT&T is committed to providing our customers with the very best possible network experience to complement our line-up of the most popular wireless devices that is unmatched in the industry,� said AT&T North Texas Vice President and General Manager Adam Vital. �Since 2007 through the third quarter of 2009 we have invested nearly $3.7 million in the Midland network to advance our goal of providing customers with a wireless experience that is second to none.�

AT&T supports twice the number of smartphone customers than any other U.S. provider. AT&T invested billions of dollars in its wireless network companywide in 2009. Midland area network enhancements include initiatives to improve speed, capacity and coverage.

�Business and network investment creates jobs and new opportunities for Texans and is dependent on good public policy,� said state Rep. Tom Craddick. �We�re encouraged by businesses like AT&T who continue to invest in our state to deploy new and innovative technology.�

�We applaud lawmakers in Texas who work hard to create a positive economic environment for investment and job creation,� said Don Cain, president, AT&T Texas. �In these challenging economic times, we are investing in America.�

AT&T recently completed a software upgrade at 3G cell sites nationwide that prepares the nation�s fastest 3G network for even faster speeds. The deployment of High-Speed Packet Access (HSPA) 7.2 technology is the first of multiple initiatives in AT&T�s network enhancement strategy designed to provide customers with the best possible mobile broadband experience, both today and well into the future. Faster 3G speeds will become available as AT&T combines the new technology with our second initiative during 2010 and 2011 to dramatically increase the number of high-speed backhaul connections to cell sites, primarily with fiber-optic connections, adding capacity from cell sites to the AT&T backbone network.

As part of AT&T�s ongoing commitment to deliver the best possible wireless experience, AT&T recently announced the launch of AT&T Mark the Spot, an iPhone app that enables customers to quickly and easily provide feedback on AT&T network performance in a specific location. The new AT&T Mark the Spot app adds to AT&T�s existing network performance data to further fine-tune network investment planning and prioritization moving forward. The app, available today as a free download via the iTunes App Store, enables users to provide valuable feedback with as little as two button clicks.

The GWS data confirms AT&T has a national call retainability rate of 98.68 percent and the nation�s fastest 3G network.

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