Verizon Wireless Opens New Store To Better Serve Arlington Heights, Illinois, Customers

New Store Offers Consumers Experience Unlike That of Any Other Wireless Provider.

ARLINGTON HEIGHTS, IL � To better serve its customers in Arlington Heights, Verizon Wireless has opened a new, greatly expanded, state-of-the-art location at 375 E. Palatine Road. This Verizon Wireless store offers consumers a more high-tech, hands-on experience, providing them with the latest and most innovative products and services.

�Wireless technology is ever evolving and consumers are more in-tune with the industry than ever before,� said Fox. �This new location and creative store design puts customers in the driver�s seat and enables them to experience our latest technology firsthand�a shopping experience currently not offered by any other wireless provider.�

About the New Communications Store
The 4,050-square-foot store showcases a highly interactive retail concept, and its design integrates a number of systems and operational enhancements devised to streamline the sales process and increase customer satisfaction. Among the new store�s features are:

�Oversized high-definition plasma screens showcasing the latest wireless multimedia applications such as V CAST and Get It Now�.
�A bright, open Demo Bar where customer interaction is guided by a product-savvy sales staff, and where customers can get a sense of the look and feel of a broad range of equipment and services.
�More than 75 working models of handsets, air cards and other devices for customers to handle and test.
�A Greeter Kiosk that enables customers to check in electronically before browsing the store and then talk with a representative who will already have their account background and reason for visiting the store keyed up on the customer-service computer.
�A Bill Payment Kiosk that enables customers to pay their bills quickly and easily using checks, cash or credit/debit cards.
�Customer Service and Technical Support departments that make it easy for customers to get account information and service and address technical issues from the trained in-store staff.
The Verizon Wireless Communications Store in Arlington Heights is open Monday through Saturday 9 a.m.-8 p.m., and Sunday from 11 a.m.-7 p.m. The store�s phone number is 847-253-0329.