Nokia charger exchange program

ESPOO, Finland � This morning a charger exchange program started for a limited number of Nokia-branded chargers. If you have a charger type AC-3E, AC-3U or AC-4U you should visit the Nokia charger exchange website to find out how you can check whether yours needs to be replaced. The exchange program only applies to a restricted number of chargers manufactured over a short period, available in a select number of countries.

During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger�s internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers.

Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program. They are the AC-3E and AC-3U models, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009.

If you have one of the affected chargers, we suggest you stop using it and exchange it for a free replacement. You can find out if yours is eligible for replacement from the Nokia charger exchange website or your local Nokia website.