Mildly off-topic, but CNET has an article about online retailer Zappos getting into electronics and other products. It�s worth a quick read if you buy a lot online.
I do a lot of shopping online, and bar none, Zappos is absolutely, hands-down, the best internet retailer I�ve ever dealt with. The customer service is just flat-out amazing, and you really get the idea when you�re dealing with them that the CEO�s customer-oriented approach has filtered through the whole organization. Plus, they have a blog which is just as odd as mine. And the CEO, like me, is accessible by email and actually answers it.
Now that they�re getting into other areas, I�ll plan on looking to them to buy other things.
Alex Eckelberry
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