Toyota's US division has issued what it describes as a "limited service campaign" (and not a recall�) on approximately 378,000 U.S-spec Prius hybrids from the 2004 and 2007 model years to resolve a potential problem with the water-pump that can cause the cars to overheat.
�The water pump is part of a system designed to cool the hybrid powertrain components and is separate from the engine cooling system� said John Hanson, Toyota Motor Sales National Manager of Environmental, Quality and Safety Communications. �A fault in the water pump can cause air bubbles to build up and disrupt the flow of coolant, which can lead to overheating�.
The company said an �on� check engine light can signal the problem. If the car is driven further the temperature of the hybrid components can reach a critical level and the vehicle will enter �fail-safe mode� to prevent damage.
Oddly enough, the Japanese automaker pointed out in a press statement that the issue is being treated as a "customer support campaign" and not a "recall" as the company "determined it is not a safety issue� and it �has not received any reports of accidents or injuries related to this condition."
Owners will be notified by mail in early December and Toyota dealers will replace the water-pump for free, as long as customers arrange for service before November 30, 2013. Clients who have had their water-pumps replaced because of this condition are going to be reimbursed.
For detailed information customers can call the Toyota Customer Experience Center at 1-888-270-9371.
By Csaba Daradics
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