Chattanooga Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study.
Chattanooga residents now have a new choice for their television and communications services powered by the most advanced technology. AT&T* today announced the launch of AT&T U-verse� services in parts of Chattanooga, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice. The services will be available for order beginning Monday, July 26.
�This investment by AT&T is great news for Chattanooga, as it brings exciting new technology and new jobs to our community,� said Hamilton County Mayor Claude Ramsey. �I applaud the men and women of AT&T for their commitment to our hometown and am honored to help them celebrate this occasion.�
AT&T U-verse services, which are all delivered over AT&T�s advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services � all on one bill � with unique features that provide a new level of integration, convenience and control. AT&T U-verse TV ranked �Highest in Residential Television Service Satisfaction in the South Region Two Years in a Row,� according to the J.D. Power and Associates 2008 and 2009 Residential Television Service Provider Satisfaction StudiesSM.
�Today�s launch of AT&T U-verse reflects our commitment to make the significant investments to bring Tennessee consumers a new era of true video competition,� said Gregg Morton, president,
AT&T Tennessee.
AT&T U-verse is being expanded in Tennessee thanks to The Competitive Cable and Video Services Act of 2008, HB 1421. The law signed by Gov. Bredesen provides an environment that encourages new video providers, such as AT&T Tennessee, to invest in Tennessee to compete against incumbent cable providers. AT&T U-verse launched in Tennessee in December 2008.
�We are thrilled to offer this innovative video choice to customers in the Chattanooga area,� said Morton. �As we celebrate this Chattanooga launch, I want to remember the contributions of the Tennessee General Assembly to open Tennessee�s video services marketplace to competition which is truly benefiting consumers. I would like to again thank Chattanooga area elected officials Representative Gerald McCormick and Hamilton County Mayor Claude Ramsey and the other supporters of AT&T who helped bring competition and choice for consumers.�
�This investment by AT&T is great news for Chattanooga, as it brings exciting new technology and to our community,� said Rep. Gerald McCormick. �As Tennessee policymakers, our goal was to increase investment throughout the state and give consumers more choices and innovative new services and I�m honored to help AT&T celebrate this launch.�
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don�t get from other providers.
�We�re excited bring more choice and competition to Chattanooga,� said Bryan Klamer, general manager-Home Solutions, AT&T Tennessee. �We know customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we�ll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance their TV experience.�
Where AT&T U-verse services are available, local U-verse TV customers can enjoy numerous features and applications, including the freedom to manage and playback your recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of your favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 130 HD channels; the ability to program DVR recordings from your Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.
AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T�s fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included in most packages, and you also get a 30-day money-back guarantee. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.
For additional information on AT&T U-verse � or to find out if it�s available in your area � visit www.att.com/u-verse, call 800-ATT-2020 or visit one of the following AT&T Tennessee retail locations:
* 4494 Frontage Rd., NW, Cleveland, Tenn., 37312
* 1853 Gunbarrel Rd., Chattanooga, Tenn. 37421
* 5724 Hwy. 153, Suite A, Hixson, Tenn. 37343
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